Need immediate product support?

Get help with Acu-Rite Solutions products from HEIDENHAIN technical support representatives based in North America.

Phone Support

Technical Support Call Center
Available 7 a.m. to 5 p.m. CT

USA: (847) 490-0351
Canada: +1 905 670 8900
Mexico: +52 449 913 0870

Email Support

General Service Questions:

Measuring Systems: 

TNC Systems:


Service Administration: (order status, invoicing, etc.)

Looking for on-demand product support?

Browse resources about installing and operating current and legacy Acu-Rite Solutions products.

Product Tips and Instructions

Get the most out of your product with resources for setup and operation.

Product Training

Register to attend in-person or online product training.

Software Updates

Download and install updates for CNC controls and digital readouts.

Product Registration

Register your new CNC control or DRO within 10 days of installation.

Product Documentation

Access product flyers, manuals, and REACH documentation.

Work with an expert

Product support is available from our factory-certified channel partners. They can help you select, purchase, and install Acu-Rite Solutions products.