Get the most from your Acu-Rite Solutions product

Browse insights and instructions for setting up and operating Acu-Rite Solutions CNC controls, digital readouts, encoders, and accessories.

  • DROs

    Updating the Encoder Resolution for the DRO203 & DRO30X

  • DROs

    Updating Software on ACU-RITE 203 & 30X DROs

  • DROs

    Changing the Count Direction on a DRO10X

  • DROs

    Updating the Encoder Resolution for the DRO10X

  • DROs

    Updating Software on an ACU-RITE 10x DRO

  • DROs

    [VIDEO] ACU-RITE DRO Installation Guide

  • DROs

    [VIDEO] Digital Readout Features: Dynamic Zoom

  • Controls

    Defining a Bolt Hole Pattern MILLPWRG2

Need immediate product support?

Get help with Acu-Rite Solutions products from HEIDENHAIN technical support representatives based in North America.

Phone Support

Technical Support Call Center
Available 7 a.m. to 5 p.m. CT

USA: (847) 490-1191
Canada: +1 905 670 8900
Mexico: +52 449 913 0870

Email Support

General Service Questions: service@heidenhain.com

Measuring Systems: techsupporthc@heidenhain.com 

TNC Systems: TNCservice@heidenhain.com

MILLPWRG2: millpwrservice@heidenhain.com

Service Administration: ServiceAdminHC@heidenhain.com (order status, invoicing, etc.)